ECTL Mobile App
Mobile Application
The mobile application platform primarily serves as a tool to be used by anybody with an
existing SIP infrastructure, to quickly and easily create a feature rich, mobile
VoIP application that can be then distributed to their end-users.
Aligning organizational goals to the mobile workforce has become increasingly more important today than ever before. ECTL offers Mobile UC applications that comes with class v business phone features with all call controls as well as maximize engagement to ensure the right agents are in the right place at the right time to deliver superior customer service.
The work-from-anywhere workforce needs flexibility in terms of mobility that enables them to work remotely. The mobile application also offers SDK to be integrated with other application which enables telephony in other application and hence play a pivotal role in making workforce & field force automation. All such remote workforce can have a mobile application that mimics the familiar interface of their usual workforce system integrated with a telephony stack and brings their business phone identity along with them.
Salient Feature:
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Signup and Login- Contacts Directory
- Contacts search and Sorting
- One to one Voice calls
- One to one Video calls
- Call transfer (Attended)
- Call forward
- Call Conference
- Call recording
- Call History
- Customize Ringtone
- One to one Messaging
- Group Messaging
- Message History
- Profile Setup
- Multiple account Management
- Codecs Management
- Protocols Management
- Stun Support
- Push notifications
- White labelling with your branding
The mobile application also offers SDK to be integrated with other application which enables telephony in other application and hence play a pivotal role in making workforce & field force automation.
Mobility
Receive and Make calls Anywhere, Everywhere- which ensures you stay connected to your office on the move.
Simplicity
Receive and Make calls Anywhere, Everywhere- which ensures you stay connected to your office on the move.
Scalability
Receive and Make calls Anywhere, Everywhere- which ensures you stay connected to your office on the move.
Productivity
Receive and Make calls Anywhere, Everywhere- which ensures you stay connected to your office on the move.
Reliability
Receive and Make calls Anywhere, Everywhere- which ensures you stay connected to your office on the move.
Cost Efficiency
Receive and Make calls Anywhere, Everywhere- which ensures you stay connected to your office on the move.
Analytics Tools
Receive and Make calls Anywhere, Everywhere- which ensures you stay connected to your office on the move.
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